Shipping Information

We offer Domestic shipping to the United States fulfilled with USPS First Class shipping (2-7 Days). All International shipping is fulfilled with USPS First Class shipping International (7-25 Days). Note* Customs charges are not covered with certain international purchases. 

Estimated Standard Shipping Delivery Times

North America: 2-5 business days
Canada: 5-15 business days
Europe: 6-25 business days
Australia, New Zealand and Oceania: 7-30 business days



Easy Returns & Exchanges

Our return policy requires the item to be sent back within 14 days of the original purchase date. If you would like to return an item that is in new condition and still in its original packaging, we will gladly assist in reviewing your order for exchange. If an item purchased is defective or damaged, we will offer a full refund or a replacement product. To qualify for a refund, we require that photos be sent via email so that we may properly assess these items in question.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

If you are having problems placing an order, or encounter an issue with an order you have already received, please contact our Online Shop Customer Service Department at:


Please allow up to 3 Business Days for a response from one of our Customer Service Representatives.